Frequently Asked Questions
Find out all you need to know
What does MVP mas’ all-inclusive package include?
MVP all-inclusive package offers masqueraders:
- Breakfast Carnival Saturday and Lunch Carnival Sunday
- Bar Offering inclusive of premium alcoholic and non-alcoholic drinks
- Live Music by various DJs
- Rhythm Section
- Rest Stop on Carnival Sunday
- Security
- MVP goodie bag inclusive of a branded MVP mas Cup
- Snow-cones
How do I get in touch with MVP Mas?
- Office landline: 868-610-8661 Mon-Sat during the hours 9:00am – 5:00pm
- Mobile/WhatsApp: 868-338-8012
- Send us an email: mvpmas9@gmail.com
Complete the customer feedback form on our contact page
Do I have to be 18 years or over to play with MVP mas?
Yes, all patrons must be over 18 years, the legal drinking age in Trinidad and Tobago
When do i collect my costume?
Costume distribution schedule will be communicated to all masqueraders in the weeks leading up to the carnival via their contact information provided during registration. It will also be published on all MVP’s social media pages.
What is MVP mas’ Hassle-free service?
MVP mas offers priority collection for masqueraders who have paid in full for their costumes.
I missed my collection date – what do I do?
Costumes can be collected on any day after your designated date, once it is within the collection dates provided. Priority is given to persons collecting on their designated day.
I've collected my costume but it does not fit?
Our costumes are made based on measurements provided during the registration process so please ensure that these are accurate.
I would like to design my own costume to play with MVP mas?
Unfortunately, MVP mas does not allow masqueraders to design their own costumes.
I’m need help making travel arrangements – can MVP mas assist?
Please send an email to mvpmas9@gmail.com or complete the customer enquiry form at www.mvpmas.com.
I have a comment/complaint – who do I speak to?
Comments/complaints can be sent to mvpmas9@gmail.com or via our customer feedback form at www.mvpmas.com. You are also free to use any of the MVP contact information provided.
How do I join the MVP mas Mailing list?
Send an email to mvpmas9@gmail.com requesting to be added to the mailing list or persons can subscribe via our website www.mvpmas.com
Where can I view MVP mas’ costumes?
Costumes can be viewed via MVP website www.mvpmas.com or our social media pages.
I’ve purchased a costume from another masquerader… How do I transfer the costume to my name?
To transfer a costume to your name, you will require:
- Copy of costume holder’s ID
- Costume holder’s Registration Number
- Letter of authorization from Costume Holder
Registration & Payments
What information do I need for registration with MVP mas?
MVP offers a limited number of costumes and it is based on availability. To complete the registration process, you are required to know:
- How you will be registering – registration can be done online, in person or through telephone or email assistance (click to view details on registration options)
- Package – MVP offers 4 types of packages: J’ouvert, Individual Mas, Combo, Group 10+. (click to view package information)
- Costume (click to view costumes)
- Size Information (click to view size information)
- Payment Information – where payment will be made, how it will be made and the amount that will paid on registration (click to view payment information)
What are the Registration options with MVP mas?
MVP provides several options for registration.
- Online registration can be done through our website www.mvpmas.com
- In person registration can be done at our Tobago Office – Venus Xclusive Designs Pelican Plaza Milford Road Crown Point Tobago (next to Republic Bank Crown Point)
- Telephone or WhatsApp assistance can be done by calling or messaging 868-338-8012.
Email assistance can be done by sending an email to registration@mvpmas.com
What Packages do MVP mas offer?
MVP offers several packages to meet the varying needs of our community.
- J’ouvert – J’ouvert only package.
- Individual Mas – Pretty mas only package.
- Combo – J’ouvert and Pretty Mas body wear only bundle at a discounted price.
- Group 10+ – offers a special group rate for a group of 10 or more persons based on the combo package.
What size information do I need for costume registration
- Monokini/One Piece
- Bra Size: (32A, B, C, etc.)
- Bottom piece: (S, M, L, etc.)
- Hip measurement (in inches)
- Two Piece
- Wire Bra size (A, B, C, etc.)
- Underwire Bra Size: (32A, B, C, etc.)
- Bottom piece option: (high waist, regular, bikini bottoms)
- Bottom piece size: (S, M, L, etc.)
- Waist measurement (in inches)
- Hip measurement (in inches)
- Men
- Waist size (in inches)
- T-shirt size (S, M, L, etc.)
- Female Vest/T-Shirt and Short Pants
- Vest or Unisex T-shirt (S, M, L, etc.)
- Short Pants (S, M, L, etc.)
What payment options are offered by MVP mas
- Full Payment option – Full payment is required on registration.
- Payment Plan options – Part payment is required on registration
MVP offers 2 payment options
- Payment Plan 1 offers 2 payments
- 1st Payment $300.00 for J’ouvert or $1,000 for Individual Mas or Combo packages. Group 10 package is $10,000.
- Outstanding balance due on or before September 15th.
- Payment Plan 2 offers 3 payments and is only applicable to Individual Mas/Combo/Group packages)
- 1st Payment of $1,000 for Individual Mas or Combo packages. Group 10 package is $10,000.00
- 50% of outstanding balance on or before August 30th.
- Final payment on or before September 30th.
- MVP mas reserves the right to cancel registration if the final payment is not made by the deadline date or communication is not received requesting an extension.
When do I need to pay for my costume?
When do I need to pay for my costume?
Payment is dependent on the payment plan selected during registration.
- Full payment option – full payment is due on registration
- Payment Plan 1
- 1st payment due on registration
- Final payment due on or before September 15th
- Payment Plan 2
- 1st payment due on registration
- 2nd payment due on or before August 30th
Final payment due on or before September 30th
MVP mas reserves the right to cancel registration if the final payment is not made by the deadline date or communication is not received requesting an extension.
I am interested in playing with MVP mas but I am unable to make the initial payment until a further date
Please visit the website www.mvpmas.com and complete the Customer Interest form which will require your contact information and the date you can register and make payment. Please note that MVP offers a limited number of costumes and it is based on availability.
I registered and made a payment but I will like to cancel due to unforeseen circumstances. Can I get a refund?
Unfortunately, MVP mas has a no refund policy.
I would like a customized individual costume for Carnival – who do I contact?
Please send an email to mvpmas9@gmail.com or complete the customer feedback form via the website www.mvpmas.com.
Can I order extra items with my costumes?
Please send an email to mvpmas9@gmail.com or complete the customer feedback form via the website www.mvpmas.com.